BY PLACING AN ORDER, THE BUYER SIGNIFIES AGREEMENT TO THESE TERMS OF SALE.

I have read and am aware of Spy Pro Shop’s terms and conditions (including, without limitation, the limited refund policy), and I agree to be bound thereby. I agree that Spy Pro Shop’s terms and conditions (including, without limitation, the limited refund policy) will govern and control any charge-back concerning the purchase. By agreeing to Spy Pro Shop’s Warranty, I also waive any and all rights I have to a charge-back and hereby agree that I will not initiate a charge-back or cause one to be initiated.

Payment
We accept:

• Cash
• Major Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal

Delivery & Order Processing
Most orders are shipped within 24 hours.
Out of stock items ship within 2-5 business days from the time of ordering.
If time is an issue, please call for availability and expedited delivery requests.

Shipping
Continental United States:
 (not including Alaska, Hawaii or Puerto Rico)
Standard S&H Rate:  Orders are shipped via USPS standard.  Please provide a physical address.  UPS will not deliver to PO Boxes.  (Route/Box addresses in rural areas are acceptable).

Expedited Shipping (Continental US):
3 Day Air –$ 55.00
2nd Day Air –$ 75.00
Next Day Air –$ 130.00
Next Day Air (Sat. delivery) – $135.00

Alaska, Hawaii and Puerto Rico:
Orders are shipped via UPS Air. 
Call for shipping and expedited shipping costs.

Canada:
Orders are shipped via UPS Air.
Call for shipping and expedited shipping costs.

International Orders:
Spy Pro Shop does not offer International orders at the time.

Products Restricted from Air Shipments:
Note that some items cannot be shipped by Air, such as pepper spray or products in an aerosol or pressurized container.

Return Policy:

• ALL SALES ARE FINAL AND NOT SUBJECT TO CANCELLATION.  Due to the unique nature of the industry and technologies of our product lines, orders may not be canceled or returned unless defective.
• If customer thinks item is defective, after contacting us they must have receipt from purchase and a tracking number of proof of return to Spy Pro Shop.   At that point if determined by our staff item is defective, we will repair or replace item for exact same item.   There are absolutely no monetary refunds under any circumstance.
• Defective product returns require prior authorization from Spy Pro Shop and must be made within thirty (30) days of receipt, no exceptions.  Contact us directly for authorization.
• Discontinued products will be handled at Spy Pro Shop’s discretion.
• Please understand, due to the nature of the specialty products we sell we have a strict return policy.  Feel free to contact us if you have any questions regarding our policy prior to purchase.

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

Warranty

We guarantee all spyproshop.org products to be free of defects in workmanship and materials for 30 days after sale. We will replace or repair, at our discretion, the item providing there is no evidence of misuse or alteration.

Legal Status of Products

It is the responsibility of the Buyer (NOT spyproshop.org or Spy Pro Shop) to ascertain and obey all applicable local, state and federal laws in regard to possession and use of any items in this catalog. Consult an attorney regarding local, state and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a lawful manner. When applicable, equipment sold may be subject to Public Law 90-351, Title 111 18 U.S.C., Section 2511.

Miscellaneous

• Shipping option “Signature required” – Please notify Spy Pro Shop if buyer signature is required when receiving the package.
• Prices and shipping charges subject to change without notice.
• We assume no liability associated with product usage. The Buyer is liable and responsible for any loss, damage or expenses of any kind arising out of the use or misuse of these products.
• Product styles may vary and may be substituted without buyer consent.

BY PLACING AN ORDER, THE BUYER SIGNIFIES AGREEMENT TO THESE TERMS OF SALE.

I have read and am aware of Spy Pro Shop’s terms and conditions (including, without limitation, the limited refund policy), and I agree to be bound thereby. I agree that Spy Pro Shop’s terms and conditions (including, without limitation, the limited refund policy) will govern and control any charge-back concerning the purchase. By agreeing to Spy Pro Shop’s Warranty, I also waive any and all rights I have to a charge-back and hereby agree that I will not initiate a charge-back or cause one to be initiated.